Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.4
Location
8.6
Service
8.6
Dining
8.7
Guest reviews
8.6/10
based on 9 reviews
8.8
8.8/10 based on 1171 reviews
Kate
United Kingdom,
April
2024
8.8/10
The hotel offers spacious and elegant rooms, but they are in need of a little makeover, especially deep cleaning of the carpets. The service is exemplary, with efficient and courteous staff going above and beyond to ensure a pleasant stay. The location is stunning, though slightly secluded, and the dining experience is out of this world. The facilities are top-notch, providing a luxurious and comfortable stay.
Rooms
8.0
The rooms were spacious and elegant, equipped with both a bath and a separate shower unit. However, they require a little makeover as the carpets and furniture looked a bit worn-out.
Service
9.0
The staff provided safe and secure conference rooms and were exceptionally supportive, even arranging Live Streaming for a wedding event. The service from housekeeping to room service was efficient and courteous beyond words.
Location
9.0
The location is spectacular, with immaculately kept gardens, a gorgeous swimming pool, and an opulent building. Although a bit secluded, getting a taxi is easy, and the amenities surrounding the hotel are wonderful.
Dining
9.0
The dining experience is fantastic, catering to every palate with exceptional dishes. Chef Rijesh provided outstanding service, making the experience truly memorable.
Facilities
9.0
The hotel offers a range of facilities from an amazing Sunday BBQ section to an environmental theme sector. The facilities are top-notch for a luxurious experience.
Irene
United States,
January
2024
8.8/10
I had a wonderful stay at the hotel! The rooms were beautiful, comfortable, and had nice amenities. The corridors were spacious and nicely decorated. The dining options were fantastic, especially the Asian cuisine at Zen. The location was superb, offering a peaceful retreat in the heart of the city.
Rooms
9.0
The rooms were exactly as advertised on the website, spacious, and well-equipped with all necessary amenities.
Service
9.0
The service was outstanding, particularly in ensuring my dietary needs were met and offering a warm and welcoming atmosphere.
Location
9.0
The location on the old airport road was perfect, providing a tranquil setting amidst the city buzz.
Dining
8.0
The Asian food selection at Zen was impressive, but there could be more variety in the dining options.
Facilities
9.0
The hotel boasts spectacular facilities, including a beautiful building, stunning gardens, and excellent amenities like a swimming pool and spa.
Fred
United Kingdom,
November
2023
9.0/10
Staying at the Royal Club was an exceptional experience. The rooms, especially with the butlers' special touch, were beautifully decorated, larger than usual, and incredibly comfortable, making it perfect for families. The service was top-notch with friendly, informative staff. The location felt like an oasis in the bustling city, providing a cool breeze and lovely views. The dining options at The Zen were superb, offering a wide range of dishes. Overall, a luxurious stay with a few minor drawbacks.
Rooms
9.0
The rooms at the Royal Club were spacious and ideal for families, beautifully decorated, and exceptionally comfortable.
Service
9.0
The staff at Citrus and Zen were not only well-trained but also friendly and extremely helpful, making the service exceptional.
Location
9.0
The location at Royal Club felt like an oasis in the desert, offering cool breezes, lovely balcony views, and convenient proximity to places like Embassy Golf Links.
Dining
9.0
The dining experience at The Zen was superb, with a 22-course menu blending Thai, Chinese, and Japanese cuisines.
Facilities
9.0
The Royal Club offers luxurious and comfortable facilities, ensuring a relaxing and enjoyable stay.
Billy
United Kingdom,
October
2023
9.2/10
My stay at the hotel was simply amazing! The rooms are extremely comfortable, offering a pillow top, luxuriously comfortable mattress, a pillow menu that satisfies the most discerning person, and a marble bathroom complete with soaker tub and glass rain shower. The impeccable and quiet rooms made my experience perfect, especially for a light sleeper like me. The service was top-notch, with staff expertly trained and attentive in every interaction. The location was fantastic, providing opportunities for great portraits and a truly five-star experience in Bengaluru. The dining experience at the opulent Jamavar Restaurant of Leela Palace was rich and ever-changing, with chefs preparing fresh items.
Rooms
9.0
My room was just amazing, comfortable, and stylish.
Service
9.0
The staff, from door men to valet drivers, were ready to assist and made our entry seamless.
Location
10.0
The location in LEELA Palace, Bangalore was perfect, providing a true five-star value.
Dining
9.0
Dining at the Jamavar Restaurant at Leela Palace was a rich and ever-changing experience.
Facilities
9.0
The facilities were excellent, offering everything needed for a luxurious stay.
William
United Kingdom,
October
2023
8.2/10
I felt like royalty at this hotel! The rooms were equipped with everything you would expect for this price, and even a bit more. They didn't have a balcony as I had hoped from my booking, but they still exuded that Palace feel. The staff was pre-eminent, providing transcendent service and serving succulent dining experiences. However, during the busy Valentine's Day period, the responses were not up to par.
Rooms
9.0
The rooms are lovely and have that Palace feel.
Service
7.0
The staff was super helpful, from check-in to the Bellman and housekeeping.
Location
8.0
The location is almost in the heart of the city, offering easy accessibility to Indranagar and MG Road, perfect for business and leisure travelers alike.
Dining
8.0
The dining experience was excellent, with lots of choices and freshly prepared dishes. However, there were limited veg options.
Facilities
9.0
The facilities provide the opulence of the Jamavar Restaurant at Leela Palace.
Thomas
United States,
July
2023
8.8/10
My stay at the hotel was truly memorable. The rooms were beautifully decorated and equipped with everything one needs, including good connecting WiFi. I particularly enjoyed having a balcony facing their lovely garden. The service was exceptional, with staff who were always on hand to meet my business requirements. The location was very nice, and I appreciated the attentive staff and the ambience of the hotel. The dining experience was top-notch, offering a vast selection of delicious dishes. Overall, a great stay with top-notch facilities and service.
Rooms
9.0
The rooms were very comfortable, with a balcony and all facilities that made my stay a memorable one.
Service
9.0
The staff was very courteous and showed a genuine concern for my happiness.
Location
8.0
The location was very nice, offering opportunities to get some of the best portraits done.
Dining
9.0
The dining experience was excellent, with amazing choices and a wonderful traditional Indian dinner.
Facilities
9.0
The hotel offered excellent facilities that enhanced my stay.
Paul
United Kingdom,
June
2023
8.6/10
My stay at the hotel was a mix of luxury and comfort, offering fantastic amenities and services. The only downside was the need for room upgrades.
Rooms
8.0
The rooms were luxurious and had all the amenities one could ask for, but they could use an upgrade.
Service
9.0
The service was top-notch, from room service to the welcoming staff who made me feel like a VIP guest.
Location
9.0
The hotel's location was convenient, with easy access to Indranagar and MG Road, perfect for guests on business trips or looking to enjoy the city's nightlife.
Dining
8.0
The dining experience was delightful with a variety of Eastern and Continental dishes, offering great value for the price.
Facilities
9.0
The hotel facilities were excellent, catering to all my needs during my stay.
Harry
United Kingdom,
May
2023
7.8/10
The hotel offers large, extremely luxurious rooms that are beautifully furnished and well maintained, creating a cozy atmosphere. However, there was a discrepancy with the balcony in my original booking. The service was committed to ensuring our comfort but seemed overwhelmed during Valentine's Day. The location near Domlur on the old HAL airport road provides easy access to key areas but could benefit from refurbishment. The dining experience was exceptional with a wide variety of high-quality options, though slightly pricey. The overall stay provided a mix of positives and some areas for improvement.
Rooms
8.0
The spacious and beautifully furnished rooms were very well maintained, creating a pleasant atmosphere.
Service
7.0
The staff were dedicated to satisfying guests' needs, although there were slight setbacks in responsiveness during busy periods.
Location
7.0
The hotel is well-situated on the old HAL airport road near Domlur, offering easy accessibility to key areas in Bangalore.
Dining
9.0
The dining experience was outstanding, featuring a vast selection of top-quality dishes, although slightly on the expensive side.
Facilities
8.0
The hotel provides various amenities and services to enhance the overall stay.
James
United States,
April
2023
8.4/10
My stay at the hotel was quite pleasant overall. The room with the Royal Club facilities was stylish and comfortable, although it tended to be cold even with the air conditioning off. The lack of a window to open for fresh air was a downside, but having its own Terrace was a great advantage.
Rooms
7.0
The room I stayed in with the Royal Club facilities was comfortable and stylish, but it was very cold even with the A/C off. Unfortunately, there was no window to open to heat the room up or get some non A/C fresh air.
Service
9.0
I have to give a special shoutout to Lokesh for his exceptional service. The whole team, from the doormen to the valet drivers, was top-notch and made our stay seamless. Their attention to detail and readiness to assist were of the highest order.
Location
8.0
The hotel's location was convenient for me as it was very close to Embassy Golf links, which was perfect for my visit. Although there were some moments of confusion in handling direct questions, overall, the team was always helpful and welcoming.
Dining
9.0
I had a delightful dining experience at the hotel. The buffet was excellent, especially the breakfast, which stood out compared to other hotels I've been to. The top-floor restaurant with a view of the gardens was a lovely setting for a meal.
Facilities
9.0
The facilities at the hotel were extensive and well-maintained. From the Sunday BBQ section to the kids' play sector, there was something for everyone. The lovely balcony overlooking the gardens added to the charm of the place.
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